Everyone has experienced frustration while using computers. You have an important task to do and it can feel like the computer is getting in the way of allowing you to get it done. Sometimes it can be so bad that we experience a computer crash, data loss, or some other problem where we can't recover and don't know what to do to resolve it. After experiencing enough of these problems some people may give up on technology all together and claim that they're not 'computer people'. This is completely understandable and not the users fault.